Our website and transactions are protected by SSL encryption to help ensure safe browsing and transactions.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use certain pieces of that information. The notice also describes the measures we take to protect the security of the personal information.
Information We Collect and How We Use It
We sometimes ask you for certain kinds of personal information to provide the services you request. This information includes:
Shopping – Through this website, you will be able to purchase Nancy Hue products and gift cards. We ask for information such as your name, billing and shipping address, telephone number, email address and payment card information in order to process your purchase, confirm your order and ship the items to you. If you elect to be added to the Nancy Hue email list, we may use your contact information to communicate with you about our products, services and promotions.
My Account – You have the opportunity to create a personal shopping account with Nancy Hue, which allows you to shop faster and easier. Using a user name and a password of your choice, you may access your account online at any time to add, delete, or change information. In creating this account, you authorize Nancy Hue to store your name and email address. Should you elect to do so, you may also include in your “My Account” your telephone number, payment card information, and shipping and billing addresses. If you choose to include such additional information then you are also authorizing Nancy Hue to store such information until such time you elect to change or delete it. Each of these options is for your convenience only. If you ever use a public computer to visit the “My Account” section of our website we strongly encourage you to log out at the conclusion of your session.
Email List – When you create an account with Nancy Hue, you will be given the option to be added to the Nancy Hue email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone. Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please email us at firstname.lastname@example.org and include your name and the address in the message, or click the unsubscribe button found at the bottom of the emails we send you. Please allow us ten (10) business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
Purchases – When you place an order, you will be asked to provide your credit card information.
Customer Service – If you call our Customer Service center, we may ask for information such as your name, email address, mailing address, telephone number and if you choose to make a purchase, your credit card information. We use this information to assist you and to process your transaction. Purchases – When you place an order, you will be asked to provide your credit card information. Nancy Hue does not store your credit card information unless you choose to include it in your “My Account” (see above).
Electronic Newsletters – You may be able to sign up on this site to receive electronic newsletters and promotional emails from Nancy Hue. To sign up, we may ask for information such as your name, email address, mailing address, telephone number, gender, age, and email preferences.
Surveys, Sweepstakes and Promotions – On this website, you may be able to participate in surveys, sweepstakes and promotions. If you choose to participate in these promotions, we may request information such as your name, age, email address, mailing address, telephone number, and interests or product preferences. This information is used to enter you into our contests, sweepstakes and other promotions. By participating in our surveys, sweepstakes and promotions you give us consent to use this information to communicate with you about our products, services and promotions.
Other Site Features – We offer visitors to this website various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features and send you communications about our products, services and promotions.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about how you browse our website.
For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
Cookies help us to improve our website and to deliver a better and more customized service. They enable us:
To estimate usage numbers and patterns
To store information about your preferences, and to allow us to customize our website according to your individual interests.
To speed up your searches.
To recognize you when you return to our website.
Use of Your Personal Information
We collect the information from our customers for various purposes, including:
Process transactions upon their request
Improve our stores, website, customers shopping experience and quality of service
Send communications about our products, services and promotions
Prevent and detect fraud and abuse
Process information or claims in connection with incidents at our stores
Enable our service providers to perform certain activities on our behalf
Comply with our legal obligations, policies and procedures and for internal administrative and analytics purposes.
Others with Whom We May Share Your Information
Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone and (g) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this website or the public.
Nancy Hue doesn’t claim any ownership in any content that you upload on the Website, through a mobile application, blog or via any form of social media channel (including by submitting an image to your social media using the hashtags #nancyhue, #nhhandbags, #myNH, #cateyesandcandy, #cec, #handbaglove or @nancyhue) (“User Content”). After posting User Content, you retain the ownership right to all content, but you hereby grant to Nancy Hue an irrevocable, fully-paid, worldwide, non-exclusive limited license to modify, publicly perform, display, reproduce, distribute, transmit, and copy the User Content on the Website, Nancy Hue mobile website, email, and all applicable social channels, including but not limited to Facebook, Twitter, and Instagram.
Accordingly, you represent and warrant that you own all rights to the User Content that you upload to the Website, and it doesn’t infringe on any other intellectual property rights, privacy rights, or publicity rights.
Nancy Hue reserves the right to remove any User Content from the Website for any reason without prior notice.